Successful Support for Turkish Client’s First Independent Customs Clearance in 2025

Case Detail

Client Overview

Location: Turkey
Industry: Nutraceutical / Botanical Extract Import
Business Type: Distributor

Project Background

In early 2025, our Turkish client decided to shift from relying on third-party customs brokers to managing customs clearance independently.

This transition aimed to reduce operational costs and improve control over import processes. However, the client had limited experience with Turkey customs clearance requirements, especially for botanical extract raw materials.

Challenges

The client encountered several critical challenges:

Lack of clarity on required import documentation
High compliance requirements for botanical extracts
Risk of shipment delays and unexpected customs costs
Strict requirement for health certificates with batch-level details

Our Solution

We provided a full-service customs support solution, ensuring smooth and risk-free import operations.

1. Complete Documentation Support

We prepared and verified all required documents for Turkey customs clearance:

Commercial Invoice
Packing List
Sales Contract
Health Certificate (with batch number)
Product Label
Certificate of Analysis (COA)
Certificate of Origin (COO)
Composition Information
Nutritional Information
NON-GMO Declaration

Special focus was placed on the Health Certificate, which is a key compliance requirement in Turkey.

2. Pre-Shipment Compliance Verification

Before shipment, we conducted a full document review to ensure:

Accuracy of all information
Consistency across documents
Compliance with Turkish import regulations

3. Fast & Reliable Logistics

Shipment via DHL Express
Delivery time: 3–5 working days
Real-time shipment tracking

4. Ongoing Technical Support

Guided client through customs procedures
Provided timely responses to documentation questions
Assisted in resolving compliance concerns

Results

✅ Successfully completed first independent customs clearance
✅ No delays, inspections, or additional costs
✅ Smooth and efficient import process
✅ Improved operational capability for future shipments

Key Value Delivered

✔ Expertise in Turkey customs regulations
✔ Accurate and complete documentation
✔ Strong compliance support
✔ Fast and reliable delivery

Client Benefits

Reduced dependency on customs brokers
Lower operational costs
Faster clearance process
Increased confidence in international sourcing

Looking for Similar Support?

If you are planning to import botanical extracts into Turkey or other markets, we can support you with:

Full documentation preparation
Regulatory compliance guidance
Efficient global logistics

Contact us today to discuss your project.